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Filter Your Customer Portal by Location

Query Parameters help your customers get to specific places and units on your website with one easy click.

MaryCate LeBoeuf avatar
Written by MaryCate LeBoeuf
Updated over 2 weeks ago

Sometimes you want to focus your clients' focus to a specific size, price, or location on your website. Sure, they can click a few buttons to get there, but modifying your URL gives you the option to send your customer exactly where they need to be.

The best way to do this? Using a URL query parameter!

What exactly is a URL? A query parameter? Here's a few helpful definitions from Mozilla's guide:

A URL (Uniform Resource Locator) is the address of a unique resource on the internet. It is one of the key mechanisms used by browsers to retrieve published resources, such as HTML pages, CSS documents, images, and so on.

Url parameters are a list of key/value pairs separated with the & symbol. The Web server can use those parameters to do extra stuff before returning the resource. Each Web server has its own rules regarding parameters, and the only reliable way to know if a specific Web server is handling parameters is by asking the Web server owner.

If you have multiple locations, one helpful place to use a query parameter is with the Payment Portal! That way, customers automatically land on the right page to pay every time.

Filter Your Customer Portal

If you have multiple locations, sometimes it's helpful to send your tenants a link to their specific location. Below is the correct URL structure.

payment portal filtered by location: payment portal link (/customer-portal/login), plus ?loc=locationurl

/customer-portal/login?loc=palmer-ak-99645

Still Need Help?

As always, if you have any questions or need assistance, email us at help@storagepug.com so our Client Success team can update your URLs for you. We're happy to help!

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