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Let your tenants Prepay for a Storage Unit
Let your tenants Prepay for a Storage Unit

One of the neat features of the Payment Portal is we allow tenants to prepay up to 12 months in advance.

Product_Team avatar
Written by Product_Team
Updated over 3 years ago

When customers know how long they will stay or simply don't want to deal with paying month-to-month, we recommend offering prepayment options.

Payment Portal

One of the neat features of the payment portal is we allow tenants to prepay up to 12 months in advance, making it easy on them while decreasing the number of delinquencies and collection calls.
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We send this payment straight into your SiteLink, updating the account ledger as well as the paid through date.
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The Process

  1. Make sure the tenant has a $0 balance

  2. Select the "Pay/Manage Unit button"

3. On the next screen they will be able to select how many months they would like to prepay and pay that amount.

It's as easy as 1, 2, 3! Once your customer does that, the information will automatically go to your SiteLink software (if applicable) and you will not have to worry about a thing!

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