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How to Keep Access to Your Emails When Switching to StoragePug
How to Keep Access to Your Emails When Switching to StoragePug

Does your current website host also host your email account? This article will cover how to make this process go as smoothly as possible!

Product_Team avatar
Written by Product_Team
Updated over a week ago

Switching to StoragePug is an exciting time (we're so happy you're here!). But there are a few important steps to take if your current web host is also hosting your email account.

Once your contract with them ends, you will lose all access to your email account. No need to panic, though! Here's what we suggest doing so that you keep any email or file that is important to you.

Start Early!

Well before your contract ends, begin taking the required steps to keep your important emails.

This process can be somewhat difficult to navigate. The migration of your emails from your old host to your new email host can be very time-consuming, so it's best to start right away.

Can You Do This on Your Own?

Are you a tech-savvy individual? Do friends and family members call you when they need help with technology?

If so, you can probably knock this out on your own!

If not, we strongly suggest hiring a local IT Company to assist you with this process.

Feel free to have your IT Company reach out to us with any questions they might have—our team will be happy to provide additional details if needed!

Required Steps

Below are the five steps you can take to migrate your email over to a new email host. We have also provided links to the relevant Google support articles where applicable!

  1. We recommend setting up a Google Workspace account, as they have an email migration tool that can be used to transfer your emails to your new email host.

    Check out these how-tos:
    Set up Google Workspace for your organization

  2. Use Google's email migration tool to move over all of the emails, files, etc. in your current email account that you will still need to have access to after your contract with your current web host ends.

    Here's a guide from Google:
    Migrate your organization’s data to Google Workspace

  3. Set up your new business email address(es) with Google (you can use the same email address you're using now!)

    Get email for your business - Google Workspace

  4. Once the previous steps are complete, you will need to request that your web host forwards your MX records to your new email account.

    Wait a minute, what are MX records & why are they important?

    DNS 'mail exchange' (MX) records are used to direct your incoming email to the right mail server. They're part of the Domain Name System (DNS), which changes textual names into IP addresses.

    The MX record indicates how email messages should be routed in accordance with the Simple Mail Transfer Protocol (SMTP, the standard protocol for all email).

  5. Last, but not least! Update your email settings in Sitelink (very important!).

    Check out this help article for more on how:
    How do I set up SMTP email? [SiteLink Web Edition]

If you or your IT Company have any questions, please feel free to reach out to StoragePug's Onboarding Department by calling (865) 448-5051 or emailing them at

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